Refund Policy

Last Updated: 07 March 2025

This policy applies to purchases on timesaver.gg, operated by Firenova OU. By purchasing, you agree to these terms.

Refund Eligibility

Refunds may be granted if:

• The service was not delivered as promised.
• The item is unavailable or undeliverable.
• An unauthorized transaction occurred.
• The delivered service does not match the description.

Non-Refundable Cases

Refunds are not provided if:

• The service was successfully delivered.
• The delay was caused by incorrect customer details.
• The request is made after 14 days.
• The item was used, but later unwanted.
• The account was banned due to external reasons.

Requesting a Refund

Email info@bladestorm.org with your Order ID and reason. We will respond within 3-5 business days. Approved refunds will be processed via the original payment method (fees may apply).

Chargebacks

Unresolved chargebacks may result in service denial. Contact us first for any issues.

Policy Updates

We may update this policy at any time. Continued use of our services implies acceptance of the latest terms.

For questions, contact info@bladestorm.org.