Privacy Policy for Timesaver

Last Updated: 17 November 2024

1. Introduction

Firenova OU (“we,” “us,” or “our”) operates Timesaver and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services.

2. Information We Collect

We may collect various types of personal data, including:

• Personal Information: Information such as your name, email address, and payment details when making a purchase.
• Usage Data: Details about how you interact with our services, including timestamps, browser type, and pages visited.
• Technical Data: Information related to your device, such as IP address, device ID, and browser settings.

Email Marketing

If you subscribe to receive news or updates from us, we will collect and process your email address for this purpose. We use Brevo.com (also known as Sendinblue SAS), a third-party email marketing platform, to manage and deliver our email communications.

Your email address will be stored and processed by Brevo.com in accordance with their Privacy Policy (https://www.brevo.com/legal/privacypolicy/). Brevo.com may collect information such as email opens, clicks, and IP addresses to help us understand the effectiveness of our emails.

You can unsubscribe from our email communications at any time by clicking the “Unsubscribe” link in any email we send or by contacting us directly.

We process your data based on your consent (Article 6(1)(a) of the GDPR). You may withdraw your consent at any time without affecting the lawfulness of processing before its withdrawal.

3. How We Use Your Information

We use your information for the following purposes:

• To provide and improve our services.
• To communicate with you and respond to your inquiries.
• To manage payment transactions.
• To ensure compliance with our Terms of Service.

4. Third-Party Services

We share certain data with trusted third-party services that help us analyze, operate, and improve our services:

• Amplitude: We use Amplitude to gather insights into user behavior and service usage.
• Firebase: We rely on Firebase for app and service functionality, analytics, and messaging.
• Google Analytics: We use Google Analytics to monitor site traffic and user interactions.
• Intercom: We use Intercom for customer support and communication purposes.

These services may collect data sent by your browser or device as part of your use of our website. By using Timesaver, you consent to the sharing of your information with these third-party providers in accordance with their respective privacy policies.

5. Data Sharing and Transfers

We may share your data with service providers and partners as described above. In cases where personal data is transferred outside of the European Economic Area (EEA), we ensure that adequate safeguards are in place to protect your data as required by applicable law.

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. When no longer needed, we will securely delete or anonymize your information.

7. Security

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or alteration. However, no online service can be entirely secure, and we cannot guarantee the absolute security of your information.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• Access: The right to request a copy of your personal data.
• Correction: The right to correct any inaccurate or incomplete data.
• Deletion: The right to request the deletion of your data, subject to legal obligations.
• Objection: The right to object to data processing in certain cases.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interaction with our services. This helps us enhance user experience and track website performance.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated by posting a notice on our website. Your continued use of our services after changes are made constitutes your acceptance of the updated policy.

11. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

• Email: info@timesaver.gg
• Online Chat: Available on Timesaver during operating hours.